Help Desk

About Help Desk
FAQ



About Help Desk

Our work doesn't end with the sale of our system to an agency - It only begins.

Prior to installation, our customer support personnel will liaise with your staff to ensure a smooth cutover to the system and enrol agency staff for training courses. Our accounts trainers will also work with your accounts staff, with minimum interruption, in the process of conversion to our Back Office System.

After installation, our designated Customer Support Executive will visit and maintain contact with your staff to offer on-going advice and support.

Our Help Desk can assist with any software or hardware related problem, call us at 2868 1177 from 0900-1830hrs on weekdays and 0900-1330hrs on Saturday.

Our team of service technicians are on standby and can quickly be dispatched to your office to assist, time is of the essence in your business and therefore, high priority is placed on resolving any problems efficiently and effectively.

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