Queue Control Console

Productivity & Cost Saving Performance Enhancer

The Travelport Queue Control Console (QCC) gives you precise, automated control over ticketing workflows. Define your criteria — like “all fares confirmed” or “no infant passengers” — and let the system automatically process only the bookings that qualify. Once matched, tickets are issued accurately, without manual intervention, saving time and reducing errors.
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Your Rules, Your Rhythm, Your Queue.

 

Create custom schedules to run tasks exactly when you need them — by day, interval, or time — and monitor one or multiple queues seamlessly. With queue placement automation, tickets can be booked in one location and issued in another, or handled across agents within the same office, enabling flexible, collaborative ticketing.

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Heading Image Queue Control Console Improves Efficiency & Saves Cost

Automated Ticketing

Rule-Based

Automated Ticketing

Travelport Queue Control Console allows you to automate part of your ticketing operations by creating rules for how and when tickets are issued.

Server Based Robotics

Schedule-Led

Server Based Robotics

No need to set up a workstation for robotics. Travelport Queue Control Console is fully server based and uses web services to communicate with Travelport.

Peace Of Mind

Accountable

Peace Of Mind

Travelport Queue Control Console gives you full access to logs and other data that shows all system actions.

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How Queue Control Console Works

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Streamline The Process Automate With Confidence

Built fully on the server and leveraging web services to connect with Travelport, the platform ensures reliable, integrated performance. You also get complete visibility with detailed logs and system action reports, putting full transparency at your fingertips.

 

Bid Farewell To ADM

I can Issue huge volume of ticket without increasing manpower cost — Queue Control Console does the heavy lifting, so I can focus on selling and servicing.

What Travelport Subscribers Say

With Travelport+, we can personalize offers and close sales faster. The platform helps us stay competitive while delivering more value to our clients.

James Wong

Director of Sales, Horizon Tours & Travel

Travelport+ has completely transformed how we manage bookings. The intuitive interface and fast search tools make it easier for our team to serve customers efficiently.

Sarah Lim

Operations Manager, Global Travel Services

Travelport+ is an incredible platform built around microservice, lightweight APIs. It’s agile, simple, and incredibly rapid.

Dana Dunne

CEO, eDreams ODIGEO